Privacy Policy

Effective Date: January 1, 2026

Introduction

Latticewell Digital Health ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains our online information practices and the choices you can make about how your information is collected and used.

Information We Collect

Information You Provide Directly

When you visit our website, contact us through forms, or request information about our services, we may collect:

• Name, email address, phone number
• Organization and job title
• Service interests and project details
• Messages and inquiries you submit

Automatically Collected Information

We may automatically collect information about your device and browsing activity:

• IP address and device identifiers
• Browser type and operating system
• Pages visited and time spent on site
• Referring website and exit pages

Cookies

Our website uses cookies to improve your experience. Cookies are small files stored on your device that help us remember preferences and track usage patterns. You can control cookies through your browser settings.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests
• Provide and improve our services
• Send service updates and announcements
• Analyze website traffic and usage patterns
• Comply with legal obligations
• Protect against fraud and security issues

Information Sharing

We do not sell, rent, or trade your personal information. We may share information with:

• Service Providers: Third-party vendors who help us operate our website and deliver services, under confidentiality agreements
• Legal Requirements: When required by law or to protect our legal rights
• Business Partners: With your consent, to relevant partners for project delivery

Data Retention

We retain your information for as long as necessary to provide services, fulfill your requests, and comply with legal obligations. You can request deletion of your personal information at any time, subject to legal requirements.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure. These include encryption, secure servers, and access controls. However, no security system is impenetrable, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Port your data to another service

To exercise these rights, contact us at privacy@latticewell.health.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing information.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children under 13. If we become aware that a child has provided us with personal information, we will promptly delete it.

International Users

If you access our website from outside the United States, your information may be transferred to, stored in, and processed in the United States. By using our website, you consent to this transfer and processing.

Policy Changes

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new effective date. Your continued use of our website constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: